How can I check my minutes?
Enter #MIN (or #646) and press send.
When can I get a new phone?
Depending on your contract term, update dates may vary:
1-year contract you can upgrade after 10 months.
2-year contract you can upgrade after 22 months.
2-year contract on a $59.99 single line plan or higher for a minimum of three consecutive months and or a primary family share line of $59.99 or higher for a minimum of three consecutive months may upgrade after 1 year.
Can I text with my pre-paid phone?
Yes, at a rate of $.10 per text message and $.25 per picture message sent and/or received.
What time do night and weekends start?
Night Hours are Monday through Friday 9:01pm to 5:59am. Weekend hours are 12:00am Saturday to 11:59pm Sunday.
How many extra lines can I have?
You can add up to 4 share lines on your account.
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All of our plans offer great coverage no matter where you might find yourself. Have a look at our coverage map below.
If you require additional assistance with any issue please don't hesitate to visit or contact one of our stores. |
